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Terms and Conditions

TERMS & CONDITIONS

  1. All rates quoted is 'NETT' inclusive of prevailing government tax
  2. Check-in time is after 2.00pm
  3. Check-out time is before 12.00noon 
  4. Late check-out (after 12.00noon, before 6.00pm) will be chargeable at 50% of the promotion room charges
  5. Rates are subject to change without prior notice
  6. Full prepayment by credit card for total room charges is required at time of booking
  7. Maximum of two (2) adults and two (2) childrens below twelve (12) years old when sharing with existing bedding except for Family Room which can accomodate maximum       of five (5) persons
  8. Maximum one (1) extra bed is chargeable at RM110.00 nett per bed per night inclusive of breakfast

Cancellations / No Show / Early Departure

  1. Cancellation made within seven (7) days of arrival date will attract one (1) night cancellation charges based on the first (1st) night rate of each room booked.
  2. In the event of No Show, full length of stay shall be imposed
  3. Early departure after check-in (shorten stay), a charge of one (1) night is applicable on the balance of the unused length of stay
  4. Refund - Any refund due shall be credited to guest's credit card account within thirty (30) days from the date of submitting the documents for processing

Children Meal Policy (Buffet)

  1. Children below six (6) years old, eat free when dining with parents
  2. Children below twelve (12) years old, 50% discount applicable